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首页 > 法律咨询 > 在亚马逊（amazon.cn)购买的美亚商品有问题是否可以要
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在亚马逊（amazon.cn)购买的美亚商品有问题是否可以要求退货？

1 解答 0 浏览 2020-04-30 10:03
问题补充
我在今年2月份购买了一台税后5千3百多元的手机，收到货之后会发现原厂包装是被拆封过的（有拍照），我要求亚马逊给我退货并全额退款，亚马逊让我把手机给他们发过去，结果他们说检测手机是新机不肯退，但他们没办法证明，就是一口咬定是新机，我已经把亚马逊告到北京互联网法院，目前在调解阶段，亚马逊只同意退款700元，但我无法接受，准备停止调解，移交审判流程， 我想请律师帮我出庭打官司，有这方面经验，最好是有跨境网络购物案子经验的律师请联系我进一步沟通。
AI 法律总结
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AI 总结功能即将上线
基于 RAG 知识库自动提炼本案法律要点、适用法条、处理建议,敬请期待。
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律师解答 (1)
问法网-法律客服顾问律师
2020-04-30 10:40
您好，感谢您对问法网的信任，来这里进行咨询；根据您的描述，出境打官司费用都比较高，成本远高于您手机的成本，您是否需要在考虑一下，如果还需要，可以电话咨询
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最新解答
欠我钱的那个人签了一个房产抵押合同但是只有签字和手印，没有房产证和购房合同，有法律效应吗？
朱建宇 · 07-30 16:07
刑事案件会见咨询
朱建宇 · 07-30 16:01
尽快联系我好吗 非常着急
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这个看守所被关押的人。不能给家里写信，不能回家人的信吗？
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人被抓了该怎么办
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你好，我想贵州六盘水律师
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我是家属，想探望
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  157. /www/wwwroot/tp8.51wf.net/app/index/route/app.php ( 33.14 KB )
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  162. /www/wwwroot/tp8.51wf.net/app/index/controller/Question.php ( 43.25 KB )
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  183. /www/wwwroot/tp8.51wf.net/app/common/library/LawyerAuth.php ( 11.92 KB )
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  1. CONNECT:[ UseTime:0.000619s ] mysql:host=127.0.0.1;port=3306;dbname=dev_51wf_net;charset=utf8mb4
  2. SHOW FULL COLUMNS FROM `fa_route_redirect` [ RunTime:0.000711s ]
  3. SELECT * FROM `fa_route_redirect` WHERE `status` = 'normal' AND `is_regex` = 0 AND `old_url` = '/question/1213586.html' LIMIT 1 [ RunTime:0.000568s ]
  4. SELECT * FROM `fa_route_redirect` WHERE `status` = 'normal' AND `is_regex` = 1 ORDER BY `weigh` ASC [ RunTime:0.000350s ]
  5. SHOW FULL COLUMNS FROM `fa_city` [ RunTime:0.000758s ]
  6. SELECT * FROM `fa_city` WHERE `pinyin` <> '' AND `pinyin` IS NOT NULL ORDER BY `sort_order` LIMIT 20 [ RunTime:0.000543s ]
  7. SELECT * FROM `fa_city` WHERE `pinyin` <> '' AND `pinyin` IS NOT NULL ORDER BY `pinyin` [ RunTime:0.001050s ]
  8. SHOW FULL COLUMNS FROM `fa_province` [ RunTime:0.000514s ]
  9. SELECT * FROM `fa_province` WHERE `natual_id` <> '' AND `natual_id` IS NOT NULL ORDER BY `sort_order` LIMIT 20 [ RunTime:0.000311s ]
  10. CONNECT:[ UseTime:0.127111s ] mysql:host=43.136.182.166;port=3306;dbname=ai_brain;charset=utf8mb4
  11. SHOW FULL COLUMNS FROM `fa_ai_usage` [ RunTime:0.085275s ]
  12. SELECT * FROM `fa_ai_usage` WHERE ( `user_id` = 0 AND `client_ip` = '216.73.216.109' ) AND `usage_date` = '2026-11-01' LIMIT 1 [ RunTime:0.084711s ]
  13. SHOW FULL COLUMNS FROM `fa_question` [ RunTime:0.001074s ]
  14. SELECT * FROM `fa_question` WHERE `question_id` = '1213586' AND `audit_status` = 1 AND `deletetime` IS NULL LIMIT 1 [ RunTime:0.000542s ]
  15. SHOW FULL COLUMNS FROM `fa_qa_category` [ RunTime:0.000822s ]
  16. SELECT `text`,`category_id` FROM `fa_qa_category` WHERE `category_id` IN ('10002','10018') [ RunTime:0.000361s ]
  17. SELECT * FROM `fa_province` WHERE `province_id` = '15' LIMIT 1 [ RunTime:0.000273s ]
  18. SELECT * FROM `fa_city` WHERE `city_id` = '436' LIMIT 1 [ RunTime:0.000298s ]
  19. SHOW FULL COLUMNS FROM `fa_answer` [ RunTime:0.000518s ]
  20. SELECT `a`.`answer_id`,`a`.`content`,`a`.`creator_id`,`a`.`is_best`,`a`.`is_top`,`a`.`good_rate`,`a`.`is_ai_answer`,`a`.`ai_confidence`,`a`.`claimed_by`,`a`.`createtime`,l.name as nickname,`l`.`avatar`,`l`.`username` FROM `fa_answer` `a` LEFT JOIN `fa_lawyer` `l` ON `a`.`creator_id`=`l`.`id` WHERE `a`.`question_id` = '1213586' AND `a`.`audit_status` = '1' AND `a`.`deletetime` IS NULL ORDER BY `a`.`is_top` DESC,`a`.`is_best` DESC,`a`.`good_rate` DESC,`a`.`createtime` ASC [ RunTime:0.000570s ]
  21. SELECT `question_id`,`title`,`answer_count`,`view_count`,`create_time` FROM `fa_question` WHERE `audit_status` = 1 AND `deletetime` IS NULL AND `question_id` <> '1213586' AND `second_category_id` = '10018' ORDER BY `create_time` DESC LIMIT 8 [ RunTime:0.000626s ]
  22. SHOW FULL COLUMNS FROM `fa_lawyer_expertise` [ RunTime:0.000576s ]
  23. SELECT `l`.`id`,`l`.`name`,`l`.`avatar`,`l`.`slogan`,`l`.`answer_count`,`l`.`follower_count` FROM `fa_lawyer_expertise` `e` INNER JOIN `fa_lawyer` `l` ON `l`.`id`=`e`.`lawyer_id` WHERE `e`.`category_id` = '10018' AND `l`.`audit_status` = '1' AND `l`.`status` = 'normal' AND `l`.`deletetime` IS NULL ORDER BY `l`.`answer_count` DESC LIMIT 6 [ RunTime:0.000475s ]
  24. SHOW FULL COLUMNS FROM `fa_lawyer` [ RunTime:0.000791s ]
  25. SELECT `id`,`username`,name as nickname,`avatar`,`slogan`,`answer_count` FROM `fa_lawyer` WHERE `audit_status` = 1 AND `status` = 'normal' AND `deletetime` IS NULL AND `answer_count` > 0 ORDER BY `answer_count` DESC LIMIT 6 [ RunTime:0.003160s ]
  26. SHOW FULL COLUMNS FROM `fa_article` [ RunTime:0.000715s ]
  27. SELECT `a`.`id`,`a`.`title`,`a`.`thumbnail`,`a`.`view_count`,c.text as category_name FROM `fa_article` `a` LEFT JOIN `fa_qa_category` `c` ON `a`.`category_id`=`c`.`category_id` WHERE `a`.`audit_status` = '1' AND `a`.`deletetime` IS NULL ORDER BY CASE WHEN a.category_id = 10018 THEN 0 ELSE 1 END,`a`.`view_count` DESC LIMIT 4 [ RunTime:0.036230s ]
  28. SELECT `content`,`is_best`,`createtime`,`lawyer_id`,`good_rate` FROM `fa_answer` WHERE `question_id` = '1213586' AND `audit_status` = 1 AND `deletetime` IS NULL ORDER BY `is_best` DESC,`is_top` DESC,`good_rate` DESC,`createtime` ASC LIMIT 10 [ RunTime:0.000746s ]
0.444048s