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首页 > 法律咨询 > 因配送订单遭投诉被财务扣1000元，我该怎么解决？
婚姻家庭 北京 伊犁哈萨克自治州

因配送订单遭投诉被财务扣1000元，我该怎么解决？

3 解答 0 浏览 2019-07-18 12:31
问题补充
律师您好，我有个问题想问问您怎么解决：我是每日优鲜的骑手，上个月有一单被客户投诉说“东西没送到就提前点以送达”，当时是因为在电梯里网络不好，点第一单的时候不小心点到那一单去的，当时我也跟客户解释了，客户也表示谅解了。这事我也跟店长说了，店长也不追究了，可是，今天发工资的时候，财务那边扣了我1000块，我们平时派送，一单就赚5块钱，这一下扣我1000块太不合理了吧，我该怎么解决啊？
AI 法律总结
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律师解答 (3)
骆律师律师
2019-07-18 12:32
您好，您可以将您当时跟客户和解的证据提交给财物，由财物进行重新审核，审核通过的话，财物会把扣的钱退给您。
好评:0
徐律师律师
2019-07-18 15:35
您可以将您当时跟客户解释，客户谅解您的材料交给财务，让财务重新审核一遍把钱退给您
好评:0
马律师律师
2019-07-19 20:33
单位的做法是不合法的，如果你对此存在异议，可以到当地的劳动监察大队举报，也可以申请劳动仲裁。
好评:0

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  144. /www/wwwroot/tp8.51wf.net/vendor/topthink/think-orm/src/db/concern/TableFieldInfo.php ( 2.63 KB )
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  157. /www/wwwroot/tp8.51wf.net/app/index/route/app.php ( 33.14 KB )
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  162. /www/wwwroot/tp8.51wf.net/app/index/controller/Question.php ( 43.25 KB )
  163. /www/wwwroot/tp8.51wf.net/app/common/controller/Frontend.php ( 9.69 KB )
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  183. /www/wwwroot/tp8.51wf.net/app/common/library/LawyerAuth.php ( 11.92 KB )
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  1. CONNECT:[ UseTime:0.000644s ] mysql:host=127.0.0.1;port=3306;dbname=dev_51wf_net;charset=utf8mb4
  2. SHOW FULL COLUMNS FROM `fa_route_redirect` [ RunTime:0.000857s ]
  3. SELECT * FROM `fa_route_redirect` WHERE `status` = 'normal' AND `is_regex` = 0 AND `old_url` = '/question/1192346.html' LIMIT 1 [ RunTime:0.000466s ]
  4. SELECT * FROM `fa_route_redirect` WHERE `status` = 'normal' AND `is_regex` = 1 ORDER BY `weigh` ASC [ RunTime:0.000359s ]
  5. SHOW FULL COLUMNS FROM `fa_city` [ RunTime:0.005854s ]
  6. SELECT * FROM `fa_city` WHERE `pinyin` <> '' AND `pinyin` IS NOT NULL ORDER BY `sort_order` LIMIT 20 [ RunTime:0.000663s ]
  7. SELECT * FROM `fa_city` WHERE `pinyin` <> '' AND `pinyin` IS NOT NULL ORDER BY `pinyin` [ RunTime:0.001201s ]
  8. SHOW FULL COLUMNS FROM `fa_province` [ RunTime:0.000684s ]
  9. SELECT * FROM `fa_province` WHERE `natual_id` <> '' AND `natual_id` IS NOT NULL ORDER BY `sort_order` LIMIT 20 [ RunTime:0.000374s ]
  10. CONNECT:[ UseTime:0.121159s ] mysql:host=43.136.182.166;port=3306;dbname=ai_brain;charset=utf8mb4
  11. SHOW FULL COLUMNS FROM `fa_ai_usage` [ RunTime:0.081431s ]
  12. SELECT * FROM `fa_ai_usage` WHERE ( `user_id` = 0 AND `client_ip` = '216.73.216.109' ) AND `usage_date` = '2026-11-01' LIMIT 1 [ RunTime:0.081137s ]
  13. SHOW FULL COLUMNS FROM `fa_question` [ RunTime:0.001184s ]
  14. SELECT * FROM `fa_question` WHERE `question_id` = '1192346' AND `audit_status` = 1 AND `deletetime` IS NULL LIMIT 1 [ RunTime:0.000541s ]
  15. SHOW FULL COLUMNS FROM `fa_qa_category` [ RunTime:0.000927s ]
  16. SELECT `text`,`category_id` FROM `fa_qa_category` WHERE `category_id` IN ('10001','10008') [ RunTime:0.000448s ]
  17. SELECT * FROM `fa_province` WHERE `province_id` = '1' LIMIT 1 [ RunTime:0.000362s ]
  18. SELECT * FROM `fa_city` WHERE `city_id` = '355' LIMIT 1 [ RunTime:0.000279s ]
  19. SHOW FULL COLUMNS FROM `fa_answer` [ RunTime:0.000679s ]
  20. SELECT `a`.`answer_id`,`a`.`content`,`a`.`creator_id`,`a`.`is_best`,`a`.`is_top`,`a`.`good_rate`,`a`.`is_ai_answer`,`a`.`ai_confidence`,`a`.`claimed_by`,`a`.`createtime`,l.name as nickname,`l`.`avatar`,`l`.`username` FROM `fa_answer` `a` LEFT JOIN `fa_lawyer` `l` ON `a`.`creator_id`=`l`.`id` WHERE `a`.`question_id` = '1192346' AND `a`.`audit_status` = '1' AND `a`.`deletetime` IS NULL ORDER BY `a`.`is_top` DESC,`a`.`is_best` DESC,`a`.`good_rate` DESC,`a`.`createtime` ASC [ RunTime:0.000665s ]
  21. SELECT `question_id`,`title`,`answer_count`,`view_count`,`create_time` FROM `fa_question` WHERE `audit_status` = 1 AND `deletetime` IS NULL AND `question_id` <> '1192346' AND `second_category_id` = '10008' ORDER BY `create_time` DESC LIMIT 8 [ RunTime:0.000701s ]
  22. SHOW FULL COLUMNS FROM `fa_lawyer_expertise` [ RunTime:0.000467s ]
  23. SELECT `l`.`id`,`l`.`name`,`l`.`avatar`,`l`.`slogan`,`l`.`answer_count`,`l`.`follower_count` FROM `fa_lawyer_expertise` `e` INNER JOIN `fa_lawyer` `l` ON `l`.`id`=`e`.`lawyer_id` WHERE `e`.`category_id` = '10008' AND `l`.`audit_status` = '1' AND `l`.`status` = 'normal' AND `l`.`deletetime` IS NULL ORDER BY `l`.`answer_count` DESC LIMIT 6 [ RunTime:0.000526s ]
  24. SHOW FULL COLUMNS FROM `fa_lawyer` [ RunTime:0.000942s ]
  25. SELECT `id`,`username`,name as nickname,`avatar`,`slogan`,`answer_count` FROM `fa_lawyer` WHERE `audit_status` = 1 AND `status` = 'normal' AND `deletetime` IS NULL AND `answer_count` > 0 ORDER BY `answer_count` DESC LIMIT 6 [ RunTime:0.002820s ]
  26. SHOW FULL COLUMNS FROM `fa_article` [ RunTime:0.000642s ]
  27. SELECT `a`.`id`,`a`.`title`,`a`.`thumbnail`,`a`.`view_count`,c.text as category_name FROM `fa_article` `a` LEFT JOIN `fa_qa_category` `c` ON `a`.`category_id`=`c`.`category_id` WHERE `a`.`audit_status` = '1' AND `a`.`deletetime` IS NULL ORDER BY CASE WHEN a.category_id = 10008 THEN 0 ELSE 1 END,`a`.`view_count` DESC LIMIT 4 [ RunTime:0.036384s ]
  28. SELECT `content`,`is_best`,`createtime`,`lawyer_id`,`good_rate` FROM `fa_answer` WHERE `question_id` = '1192346' AND `audit_status` = 1 AND `deletetime` IS NULL ORDER BY `is_best` DESC,`is_top` DESC,`good_rate` DESC,`createtime` ASC LIMIT 10 [ RunTime:0.000602s ]
0.430192s