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首页 > 法律咨询 > 旅客交酒店无偿保管的物品丢失怎么办？
损害赔偿 北京 克孜勒苏柯尔克孜自治州

旅客交酒店无偿保管的物品丢失怎么办？

1 解答 0 浏览 2018-05-11 15:28
问题补充
我去外地出差时，将自己的行李交入住的酒店总服务台保管，当班的服务员清点了物品，为其办理了寄存手续。退房时，我拿着领取行李的号码牌领取寄存的行李，发现行李已被他人领走。我要求酒店承担赔偿责任，酒店却认为为旅客保存行李系无偿保管，不需要承担赔偿责任。酒店的说法有法律依据吗？
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律师解答 (1)
文杰律师
2018-05-11 15:28
酒店的说法没有法律依据，酒店应当赔偿您的全部损失。根据您陈述的内容，您入住酒店将行李寄存在酒店的服务台时，当班的服务员也清点了物品，双方之间的保管合同即有效，作为酒店应当妥善保管好被保存人的物品。当您去取行李时行李已被他人领走，酒店未能证明自己尽到妥善保管义务，酒店对您的行李丢失具有重大过失，所以，应当承担您的行李被他人领走造成的损失。 依据《中华人民共和国合同法》第三百七十四条“保管期间，因保管人保管不善造成保管物毁损、灭失的，保管人应当承担损害赔偿责任，但保管是无偿的，保管人证明自己没有重大过失的，不承担损害赔偿责任。”
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欠我钱的那个人签了一个房产抵押合同但是只有签字和手印，没有房产证和购房合同，有法律效应吗？
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  162. /www/wwwroot/tp8.51wf.net/app/index/controller/Question.php ( 43.25 KB )
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  183. /www/wwwroot/tp8.51wf.net/app/common/library/LawyerAuth.php ( 11.92 KB )
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  1. CONNECT:[ UseTime:0.000685s ] mysql:host=127.0.0.1;port=3306;dbname=dev_51wf_net;charset=utf8mb4
  2. SHOW FULL COLUMNS FROM `fa_route_redirect` [ RunTime:0.000767s ]
  3. SELECT * FROM `fa_route_redirect` WHERE `status` = 'normal' AND `is_regex` = 0 AND `old_url` = '/question/1148618.html' LIMIT 1 [ RunTime:0.000463s ]
  4. SELECT * FROM `fa_route_redirect` WHERE `status` = 'normal' AND `is_regex` = 1 ORDER BY `weigh` ASC [ RunTime:0.000325s ]
  5. SHOW FULL COLUMNS FROM `fa_city` [ RunTime:0.000735s ]
  6. SELECT * FROM `fa_city` WHERE `pinyin` <> '' AND `pinyin` IS NOT NULL ORDER BY `sort_order` LIMIT 20 [ RunTime:0.000670s ]
  7. SELECT * FROM `fa_city` WHERE `pinyin` <> '' AND `pinyin` IS NOT NULL ORDER BY `pinyin` [ RunTime:0.001284s ]
  8. SHOW FULL COLUMNS FROM `fa_province` [ RunTime:0.000528s ]
  9. SELECT * FROM `fa_province` WHERE `natual_id` <> '' AND `natual_id` IS NOT NULL ORDER BY `sort_order` LIMIT 20 [ RunTime:0.000381s ]
  10. CONNECT:[ UseTime:0.123403s ] mysql:host=43.136.182.166;port=3306;dbname=ai_brain;charset=utf8mb4
  11. SHOW FULL COLUMNS FROM `fa_ai_usage` [ RunTime:0.083100s ]
  12. SELECT * FROM `fa_ai_usage` WHERE ( `user_id` = 0 AND `client_ip` = '216.73.216.109' ) AND `usage_date` = '2026-10-31' LIMIT 1 [ RunTime:0.082616s ]
  13. SHOW FULL COLUMNS FROM `fa_question` [ RunTime:0.001083s ]
  14. SELECT * FROM `fa_question` WHERE `question_id` = '1148618' AND `audit_status` = 1 AND `deletetime` IS NULL LIMIT 1 [ RunTime:0.000822s ]
  15. SHOW FULL COLUMNS FROM `fa_qa_category` [ RunTime:0.000788s ]
  16. SELECT `text`,`category_id` FROM `fa_qa_category` WHERE `category_id` IN ('10001','10015') [ RunTime:0.000318s ]
  17. SELECT * FROM `fa_province` WHERE `province_id` = '1' LIMIT 1 [ RunTime:0.000403s ]
  18. SELECT * FROM `fa_city` WHERE `city_id` = '352' LIMIT 1 [ RunTime:0.000514s ]
  19. SHOW FULL COLUMNS FROM `fa_answer` [ RunTime:0.000905s ]
  20. SELECT `a`.`answer_id`,`a`.`content`,`a`.`creator_id`,`a`.`is_best`,`a`.`is_top`,`a`.`good_rate`,`a`.`is_ai_answer`,`a`.`ai_confidence`,`a`.`claimed_by`,`a`.`createtime`,l.name as nickname,`l`.`avatar`,`l`.`username` FROM `fa_answer` `a` LEFT JOIN `fa_lawyer` `l` ON `a`.`creator_id`=`l`.`id` WHERE `a`.`question_id` = '1148618' AND `a`.`audit_status` = '1' AND `a`.`deletetime` IS NULL ORDER BY `a`.`is_top` DESC,`a`.`is_best` DESC,`a`.`good_rate` DESC,`a`.`createtime` ASC [ RunTime:0.000902s ]
  21. SELECT `question_id`,`title`,`answer_count`,`view_count`,`create_time` FROM `fa_question` WHERE `audit_status` = 1 AND `deletetime` IS NULL AND `question_id` <> '1148618' AND `second_category_id` = '10015' ORDER BY `create_time` DESC LIMIT 8 [ RunTime:0.000886s ]
  22. SHOW FULL COLUMNS FROM `fa_lawyer_expertise` [ RunTime:0.000602s ]
  23. SELECT `l`.`id`,`l`.`name`,`l`.`avatar`,`l`.`slogan`,`l`.`answer_count`,`l`.`follower_count` FROM `fa_lawyer_expertise` `e` INNER JOIN `fa_lawyer` `l` ON `l`.`id`=`e`.`lawyer_id` WHERE `e`.`category_id` = '10015' AND `l`.`audit_status` = '1' AND `l`.`status` = 'normal' AND `l`.`deletetime` IS NULL ORDER BY `l`.`answer_count` DESC LIMIT 6 [ RunTime:0.000589s ]
  24. SHOW FULL COLUMNS FROM `fa_lawyer` [ RunTime:0.001125s ]
  25. SELECT `id`,`username`,name as nickname,`avatar`,`slogan`,`answer_count` FROM `fa_lawyer` WHERE `audit_status` = 1 AND `status` = 'normal' AND `deletetime` IS NULL AND `answer_count` > 0 ORDER BY `answer_count` DESC LIMIT 6 [ RunTime:0.004600s ]
  26. SHOW FULL COLUMNS FROM `fa_article` [ RunTime:0.000826s ]
  27. SELECT `a`.`id`,`a`.`title`,`a`.`thumbnail`,`a`.`view_count`,c.text as category_name FROM `fa_article` `a` LEFT JOIN `fa_qa_category` `c` ON `a`.`category_id`=`c`.`category_id` WHERE `a`.`audit_status` = '1' AND `a`.`deletetime` IS NULL ORDER BY CASE WHEN a.category_id = 10015 THEN 0 ELSE 1 END,`a`.`view_count` DESC LIMIT 4 [ RunTime:0.052650s ]
  28. SELECT `content`,`is_best`,`createtime`,`lawyer_id`,`good_rate` FROM `fa_answer` WHERE `question_id` = '1148618' AND `audit_status` = 1 AND `deletetime` IS NULL ORDER BY `is_best` DESC,`is_top` DESC,`good_rate` DESC,`createtime` ASC LIMIT 10 [ RunTime:0.000772s ]
0.445404s