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首页 > 法律咨询 > 网购手机被欺骗,卖家不退款，怎样维护自己的合法权益？
消费维权 安徽 湖州市

网购手机被欺骗,卖家不退款，怎样维护自己的合法权益？

1 解答 0 浏览 2016-05-04 15:44
问题补充
我前一段时间在一个叫手机商城的网站，买了一个当时是2480元货到付款的手机,说可以开机验货,等到工作人员把手机送来的时候说不能打开外包装不可以开机试机,我就没想太多就拿了，等我回去一看手机完全和他们客服人员描述的不一样,我就申请亏款了,当时申请退款的他们说话就很不耐烦让我把手机先给他们邮寄回去 要核实之后才可以退款,现在手机我邮寄过去了,而那边也签收好几天了也不见给我退款 我打电话一直都没有人接,最后接了说财务的放假，就挂电话了，我想问一下我是不是被骗了,我该怎样才可以要回我的那2480块钱!谢谢您！
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律师解答 (1)
汪律师律师
2016-05-04 16:14
您好！网上买手机被欺骗，卖家不退款的，建议先找网站服务平台投诉、
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欠我钱的那个人签了一个房产抵押合同但是只有签字和手印，没有房产证和购房合同，有法律效应吗？
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  157. /www/wwwroot/tp8.51wf.net/app/index/route/app.php ( 33.14 KB )
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  162. /www/wwwroot/tp8.51wf.net/app/index/controller/Question.php ( 43.25 KB )
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  183. /www/wwwroot/tp8.51wf.net/app/common/library/LawyerAuth.php ( 11.92 KB )
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  1. CONNECT:[ UseTime:0.000682s ] mysql:host=127.0.0.1;port=3306;dbname=dev_51wf_net;charset=utf8mb4
  2. SHOW FULL COLUMNS FROM `fa_route_redirect` [ RunTime:0.000671s ]
  3. SELECT * FROM `fa_route_redirect` WHERE `status` = 'normal' AND `is_regex` = 0 AND `old_url` = '/question/1085362.html' LIMIT 1 [ RunTime:0.000464s ]
  4. SELECT * FROM `fa_route_redirect` WHERE `status` = 'normal' AND `is_regex` = 1 ORDER BY `weigh` ASC [ RunTime:0.000417s ]
  5. SHOW FULL COLUMNS FROM `fa_city` [ RunTime:0.000808s ]
  6. SELECT * FROM `fa_city` WHERE `pinyin` <> '' AND `pinyin` IS NOT NULL ORDER BY `sort_order` LIMIT 20 [ RunTime:0.000591s ]
  7. SELECT * FROM `fa_city` WHERE `pinyin` <> '' AND `pinyin` IS NOT NULL ORDER BY `pinyin` [ RunTime:0.001072s ]
  8. SHOW FULL COLUMNS FROM `fa_province` [ RunTime:0.000690s ]
  9. SELECT * FROM `fa_province` WHERE `natual_id` <> '' AND `natual_id` IS NOT NULL ORDER BY `sort_order` LIMIT 20 [ RunTime:0.000335s ]
  10. CONNECT:[ UseTime:0.126962s ] mysql:host=43.136.182.166;port=3306;dbname=ai_brain;charset=utf8mb4
  11. SHOW FULL COLUMNS FROM `fa_ai_usage` [ RunTime:0.085076s ]
  12. SELECT * FROM `fa_ai_usage` WHERE ( `user_id` = 0 AND `client_ip` = '216.73.216.109' ) AND `usage_date` = '2026-11-01' LIMIT 1 [ RunTime:0.084880s ]
  13. SHOW FULL COLUMNS FROM `fa_question` [ RunTime:0.001083s ]
  14. SELECT * FROM `fa_question` WHERE `question_id` = '1085362' AND `audit_status` = 1 AND `deletetime` IS NULL LIMIT 1 [ RunTime:0.000609s ]
  15. SHOW FULL COLUMNS FROM `fa_qa_category` [ RunTime:0.000903s ]
  16. SELECT `text`,`category_id` FROM `fa_qa_category` WHERE `category_id` IN ('10002','10018') [ RunTime:0.000461s ]
  17. SELECT * FROM `fa_province` WHERE `province_id` = '20' LIMIT 1 [ RunTime:0.000335s ]
  18. SELECT * FROM `fa_city` WHERE `city_id` = '253' LIMIT 1 [ RunTime:0.000279s ]
  19. SHOW FULL COLUMNS FROM `fa_answer` [ RunTime:0.000550s ]
  20. SELECT `a`.`answer_id`,`a`.`content`,`a`.`creator_id`,`a`.`is_best`,`a`.`is_top`,`a`.`good_rate`,`a`.`is_ai_answer`,`a`.`ai_confidence`,`a`.`claimed_by`,`a`.`createtime`,l.name as nickname,`l`.`avatar`,`l`.`username` FROM `fa_answer` `a` LEFT JOIN `fa_lawyer` `l` ON `a`.`creator_id`=`l`.`id` WHERE `a`.`question_id` = '1085362' AND `a`.`audit_status` = '1' AND `a`.`deletetime` IS NULL ORDER BY `a`.`is_top` DESC,`a`.`is_best` DESC,`a`.`good_rate` DESC,`a`.`createtime` ASC [ RunTime:0.000618s ]
  21. SELECT `question_id`,`title`,`answer_count`,`view_count`,`create_time` FROM `fa_question` WHERE `audit_status` = 1 AND `deletetime` IS NULL AND `question_id` <> '1085362' AND `second_category_id` = '10018' ORDER BY `create_time` DESC LIMIT 8 [ RunTime:0.000887s ]
  22. SHOW FULL COLUMNS FROM `fa_lawyer_expertise` [ RunTime:0.000559s ]
  23. SELECT `l`.`id`,`l`.`name`,`l`.`avatar`,`l`.`slogan`,`l`.`answer_count`,`l`.`follower_count` FROM `fa_lawyer_expertise` `e` INNER JOIN `fa_lawyer` `l` ON `l`.`id`=`e`.`lawyer_id` WHERE `e`.`category_id` = '10018' AND `l`.`audit_status` = '1' AND `l`.`status` = 'normal' AND `l`.`deletetime` IS NULL ORDER BY `l`.`answer_count` DESC LIMIT 6 [ RunTime:0.000445s ]
  24. SHOW FULL COLUMNS FROM `fa_lawyer` [ RunTime:0.000761s ]
  25. SELECT `id`,`username`,name as nickname,`avatar`,`slogan`,`answer_count` FROM `fa_lawyer` WHERE `audit_status` = 1 AND `status` = 'normal' AND `deletetime` IS NULL AND `answer_count` > 0 ORDER BY `answer_count` DESC LIMIT 6 [ RunTime:0.002786s ]
  26. SHOW FULL COLUMNS FROM `fa_article` [ RunTime:0.000963s ]
  27. SELECT `a`.`id`,`a`.`title`,`a`.`thumbnail`,`a`.`view_count`,c.text as category_name FROM `fa_article` `a` LEFT JOIN `fa_qa_category` `c` ON `a`.`category_id`=`c`.`category_id` WHERE `a`.`audit_status` = '1' AND `a`.`deletetime` IS NULL ORDER BY CASE WHEN a.category_id = 10018 THEN 0 ELSE 1 END,`a`.`view_count` DESC LIMIT 4 [ RunTime:0.038939s ]
  28. SELECT `content`,`is_best`,`createtime`,`lawyer_id`,`good_rate` FROM `fa_answer` WHERE `question_id` = '1085362' AND `audit_status` = 1 AND `deletetime` IS NULL ORDER BY `is_best` DESC,`is_top` DESC,`good_rate` DESC,`createtime` ASC LIMIT 10 [ RunTime:0.000801s ]
0.425330s